Operations Coordination
Operations coordination with your local team
Strally is a remote team. We don't send our own cleaners or handymen. Instead, we coordinate the local providers who do the physical work, so turnovers happen on time and issues get resolved without you making the calls.
What's included
Turnover scheduling
Cleaners are notified of every booking, change and cancellation.
Maintenance dispatch
Guest-reported or cleaner-reported issues sent to the right provider, with approval thresholds you set.
Issue tracking
Open issues tracked until resolved and included in your monthly report.
Damage documentation
Photos and notes collected for platform claims when damage occurs.
Questions about operations coordination
What if I don't have a cleaner yet?
We can help you evaluate local options, but you choose and contract your providers directly.
Who pays the cleaning fee?
Typically the guest pays a cleaning fee set on the listing, and you pay your cleaner directly.
Related services
Ready to hand off the daily work?
Tell us about your property. We'll confirm whether it's a fit and explain exactly what we'd handle.